Congratulations Sue! Indeed an inspiring story! i think that many business owners have gone through difficult times but not many of them admit how to effect a change in their business involves confronting themselves and changing themselves as well as their practices, this is too scary for most. You not only did it, but you embraced it and you won and i hope you ride this wave of success with the knowledge that YOU DESERVE IT, pour a big bath of enlightment and have a splash around – the reward is all yours…….enjoy!
Anon eMouze on
July 6th, 2008 12:30 pm
Well done Sue!
Good to see you back …. good see the enthusiasm that I know you have.
Well done Sue. Doing the hard work is hard work & you’ve faced it fearlessly. Have a wonderful trip & we look forward to seeing the newly inspired Zulu when you return.
I really want to use this device because it help alot in preventing my problems.
Trevor Liu on
August 18th, 2008 11:25 am
LOVE THE WORK – HATE YOUR CLIENT
There are times where you just have to soldier on. In a tight market there may not be the luxury to pick and choose your clients and you may not have the freedom or flexibility to change your core business. Besides, you love what you do right?
I feel that communication is still the key, soldier on but don’t suffer in silence. If the client is blithely ignorant of your feelings, then tactfuly let them know how they are adversely affecting your performance and what you can do for them.
If the client (or parts there of) are doing it maliciously and intentionally (hopefully not the one who is paying your bills) then it maybe the time to go over their head and let your concerns be known.
If the one who is paying your bills is doing it. Then you could be being set up and you might not get your invoices paid!
I would remember that Unhappy Clients talk, and they talk more than Happy Clients.
I loved this story and will be sharing it with my clients. Working for the RedBalloon Group I spend my time designing Reward and Recognition programs for corporates in Australia and NZ. Relevancy is key to getting employees engaged, which is why we advocate choice as being an important part of the reward program and we are committed to having the largest range of experiences in Australia and NZ for people to choose from. http://www.redballoon.com.au
When I first started Working Solo I would give new clients a business card holder. It was a classy brushed stainless steel one (no tacky plastic here) and every one would comment on it and many are still using it years later.
I also did the coffee cup thing that many people also liked and many are still using.
But your post has made me think about the lack of consistency here – I stopped giving them out just through being too busy to get it all together and also the space to store them before I gave them out. Maybe it’s time to get my act together and get some consistency going in my promotional material.
Trevor Liu on
August 20th, 2008 10:52 am
Spears and Pens.
It’s not only about conflict.
A scalpel and a pencil are both tools, to be wielded with skill to accomplish many good things.
We are modern hunter gathers who cooperate to get things done. We work with information and relationships.
The need for clear effective communication of ideas, concepts and directions is even more important in the electronic age. Fast communication is not necessarily good communication. The “maintenance” of relationships is being seen as an important success factor.
Where once a misread handsignal lead to the tribe going hungry for a few more days the potential impact of a misdirected, misread or misunderstood electronic communication could have global ramifications.
Tools need to be kept in good condition. Keep your pencil sharp.
Hi! I was surfing and found your blog post… nice! I love your blog. Cheers! Sandra. R.
Sarah Jordison on
October 29th, 2009 3:44 pm
WOW Sue…found your website…You are amazing! You go Girl!
Greg on
August 2nd, 2010 12:07 pm
Hi Sue,
You are doing a great job for the folks in PNG, I have found its best to support the local churches. Keep the good work up.
God Bless,
Greg
Welcome to Zulu’s Village - the BLOG for Zulu Communications. This is where people come for connection. Zulu’s Village is moderated by the Village Chiefette - Sue Liu.
Read more about Zulu Communications and Sue Liu here
This should be a great presentation Sue!
[...] can read the rest of this blog post by going to the original source, here [...]
Nice writing. You are on my RSS reader now so I can read more from you down the road.
Allen Taylor
Congratulations on the new Zulu website!!
It looks great, is easy to navigate and is loaded with great news, tips and ideas.
I look foward to seeing more successess and to being able to attend more of your power plug in events.
All the very very best to you & Zulu!!
Vickianne
Congratulations Sue! Indeed an inspiring story! i think that many business owners have gone through difficult times but not many of them admit how to effect a change in their business involves confronting themselves and changing themselves as well as their practices, this is too scary for most. You not only did it, but you embraced it and you won and i hope you ride this wave of success with the knowledge that YOU DESERVE IT, pour a big bath of enlightment and have a splash around – the reward is all yours…….enjoy!
Well done Sue!
Good to see you back …. good see the enthusiasm that I know you have.
Catch you when you get back from OS….
Well done Sue. Doing the hard work is hard work & you’ve faced it fearlessly. Have a wonderful trip & we look forward to seeing the newly inspired Zulu when you return.
I really want to use this device because it help alot in preventing my problems.
LOVE THE WORK – HATE YOUR CLIENT
There are times where you just have to soldier on. In a tight market there may not be the luxury to pick and choose your clients and you may not have the freedom or flexibility to change your core business. Besides, you love what you do right?
I feel that communication is still the key, soldier on but don’t suffer in silence. If the client is blithely ignorant of your feelings, then tactfuly let them know how they are adversely affecting your performance and what you can do for them.
If the client (or parts there of) are doing it maliciously and intentionally (hopefully not the one who is paying your bills) then it maybe the time to go over their head and let your concerns be known.
If the one who is paying your bills is doing it. Then you could be being set up and you might not get your invoices paid!
I would remember that Unhappy Clients talk, and they talk more than Happy Clients.
I loved this story and will be sharing it with my clients. Working for the RedBalloon Group I spend my time designing Reward and Recognition programs for corporates in Australia and NZ. Relevancy is key to getting employees engaged, which is why we advocate choice as being an important part of the reward program and we are committed to having the largest range of experiences in Australia and NZ for people to choose from. http://www.redballoon.com.au
When I first started Working Solo I would give new clients a business card holder. It was a classy brushed stainless steel one (no tacky plastic here) and every one would comment on it and many are still using it years later.
I also did the coffee cup thing that many people also liked and many are still using.
But your post has made me think about the lack of consistency here – I stopped giving them out just through being too busy to get it all together and also the space to store them before I gave them out. Maybe it’s time to get my act together and get some consistency going in my promotional material.
Spears and Pens.
It’s not only about conflict.
A scalpel and a pencil are both tools, to be wielded with skill to accomplish many good things.
We are modern hunter gathers who cooperate to get things done. We work with information and relationships.
The need for clear effective communication of ideas, concepts and directions is even more important in the electronic age. Fast communication is not necessarily good communication. The “maintenance” of relationships is being seen as an important success factor.
Where once a misread handsignal lead to the tribe going hungry for a few more days the potential impact of a misdirected, misread or misunderstood electronic communication could have global ramifications.
Tools need to be kept in good condition. Keep your pencil sharp.
As always Sue, you’ve hit on our consciences and made us all think.
All we need to know is where to get Jill’s candles and I’ll be able to combine ambience with social responsibility asap.
)
Trev.
I love the photos you’ve added to your blog. The two different expressions showing how you feel about each candle.
P.S What about bees wax candles?
That is hilarious!
So I guess during this season – you’ll be ‘giving up the GHOST!?’
Hi! I was surfing and found your blog post… nice! I love your blog.
Cheers! Sandra. R.
WOW Sue…found your website…You are amazing! You go Girl!
Hi Sue,
You are doing a great job for the folks in PNG, I have found its best to support the local churches. Keep the good work up.
God Bless,
Greg